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US Department of Housing and Urban Development
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Servicing.
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Misrouted Contacts
EHLP/Hardest Hit
Federal Consumer Protection
How can I file a housing discrimination complaint?
How can I get more information on consumer protection through the Federal Trade Commission (FTC)?
How do I deal with a servicing issue in which the mortgage loan is not insured by FHA?
How do I file a complaint against a bank or other financial institution?
How do I file a complaint against a credit union?
How do I file a complaint against a Federal Savings and Loan?
How do I file a complaint against a lender who is not FHA approved?
How do I lodge a complaint about the condition of a home not insured by FHA?
How do I obtain copies of documents related to my FHA insured loan?
How do I request copies of documents from HUD under the Freedom of Information Act (FOIA)?
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Federal Housing Programs
How can I get information about Rural Development Administration or Farmers Home Administration mortgage programs?
How can I lodge a complaint involving a Veterans Administration loan?
I am a member of the press/media and have questions about HUD/FHA Programs?
Where can I find information about HUD employment or contractor opportunities?
Where can I obtain a copy of my Mortgage Credit Certificate?
Where can I obtain a list of government properties for sale?
FHA Loss Mitigation
Where can I find support for course registration or accessing ECLASS?
HASP/MHA Programs
Who are Fannie Mae and Freddie Mac and what do they do?
HUD Grants
How do I obtain information on Notices of Funding Availability?
Where can I get help with registering in the Central Contractor Registration (CCR) System?
Where can organizations obtain information on HUD's national grant programs?
Mortgage Insurance Refunds
Am I eligible for a mortgage insurance refund?
Does a borrower have to pay a fee to collect their FHA mortgage insurance refund?
How can a lender request a refund of FHA mortgage insurance premiums?
How do I become a mortgage insurance refund tracer?
How does a homeowner submit an application and documentation for a mortgage insurance premium refund?
How does a lender know if a loan is eligible for an upfront mortgage insurance premium refund?
If my loan closed and was found uninsurable by FHA, can I get a refund of the MIP paid at closing?
Who gets the MIP refund if a home is sold by assumption?
Multifamily/Hospital Info
What is the Section 242 Mortgage Insurance Program for hospitals?
Where can I find information about HUD's multifamily (5 or more units) housing programs?
Where can I find the Section 8 Renewal Policy Guidebook?
Rental Assistance
How can I contact the HUD Real Estate Assessment Center (REAC)?
How can I get information on HUD's homeless programs?
How do I file a complaint against a local housing program or provider?
How do I file a complaint against my public housing agency or landlord who receives rent subsidy from HUD?
How do I make my rental property available for Section 8 tenants?
What are Fair Market Rents?
What is the Housing Choice Voucher homeownership program?
What is the HUD HOME grant program?
What options are available if I need rental assistance?
What rights do I have as a tenant or renter?
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RESPA
Can a builder charge me more for my home if I do not use the builder's affiliated lender or other affiliated business partners?
How can I file a complaint about a settlement or closing issue?
How can I obtain mortgage account information from my lender?
What is RESPA and how can I find out more information about it?
Where can I find servicing related information about a lenders responsibility under RESPA?
Where is the Real Estate Settlement Procedures Act (RESPA) home page?
Servicing
Who do I contact if my FHA Hawaiian Homeland mortgage is in default?
Title I Servicing/Asset Mgt.
Does FHA have a program for a borrower who wants to obtain a home improvement loan?
HUD or FHA is garnishing my tax refund, how can I get more information?
What are the lien requirements for a Title I Manufactured Home Loan?
What are the lien requirements on a Title I Property Improvement Loan?
What are the Subordination requirements for a Title I Loan?
Who do I contact for support on Title I servicing issues?
Who do I contact to pay off my property improvement loan?
