COVID-19: Where can a Borrower who has been impacted by COVID-19, but does not have an FHA-insured Mortgage, find assistance?

Millions of U.S. homeowners are being impacted by the COVID-19 pandemic.  If you can make your Mortgage payments during this time, continue to do so.  If you are unable to make your mortgage payments because of financial hardships directly or indirectly related to the COVID-19 pandemic, you should contact your mortgage loan servicer as soon as possible to determine what options may be available to you.

You may also wish to contact a HUD-approved housing counseling agency in your area.  These agencies can provide unbiased counseling on your particular situation.

The U.S. Department of Housing and Urban Developmentā€™s (HUD) Find Shelter tool provides information about housing, shelter, health care, and clothing resources in communities across the country, and is available at:
Federal and state governments have announced plans to help struggling homeowners during this time. For more information, visit: is an online resource to help you find federal benefits for which you may be eligible.  Visit 
for more information and a link to the Benefit Finder, to discover information on government benefits you may be eligible to receive.

All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.

Topic Number: KA-05573