In response to the COVID-19 pandemic, FHA is permitting homeowners to submit all documentation related to their application for a mortgage insurance premium refund to email@example.com or faxing it to (301) 572-8079. The e-mail link or fax option will eliminate the need to use traditional means such as the U.S. Postal Service and will allow FHA to continue to process homeowner refunds in an effective and safe environment. If you have any questions, please contact the Single Family Insurance Operations Division Call Center (800) 697-6967.
HUD Policy Determination