Yes. All Early Delinquency timeline and disclosure requirements remain applicable for borrowers impacted by the COVID-19 pandemic. However, Mortgagee Letter 2020-06 provides mortgagees the added flexibility to utilize any available methods for communicating with a borrower regarding the COVID-19 Forbearance. Servicers should continue their normal servicing activities and we encourage you to maintain contact with the borrowers.
For additional information see Mortgagee Letter 2020-06 available at: https://www.hud.gov/program_offices/administration/hudclips/letters/mortgagee
FHA continues to revise its FHA Single Family COVID-19 information as needed to keep stakeholders updated with the latest information about FHA’s response to the COVID-19 pandemic. Related information for FHA mortgagees, borrowers and other interested parties is available at https://www.hud.gov/program_offices/housing/sfh and on the https://www.hud.gov/answers website.
HQ Policy Determination – COVID-19 guidance