Yes. However, if the Homeownership Centers (HOCs) are closed or working remotely, there will not be FHA staff members available to receive escalated calls. If this occurs, we recommend that stakeholders email their questions to the FHA Resource Center at: email@example.com for a quicker response.
FHA continues to revise its FHA Single Family COVID-19 information as needed to keep stakeholders updated with the latest information about FHA’s response to the COVID-19 pandemic. Related information for FHA mortgagees, borrowers and other interested parties is available at https://www.hud.gov/program_offices/housing/sfh and on the https://www.hud.gov/answers website.
HQ Policy Determination – COVID-19 guidance