How does an FHA-approved lender receive claim payments from HUD?

The Debt Collection Improvement Act of 1996 requires all agencies to make all Federal payments by Electronic Funds Transfer (EFT).  FHA-approved lenders must establish an EFT account to receive payments.  The process for FHA-approved lenders to establish and maintain an EFT account is managed in LEAP. 
FHA-approved lender staff must meet the following to access the EFT Account Setup in LEAP:
  • an authorized employee of an FHA-approved lender,
  • registered to use the FHA Connection, and
  • authorized in FHA Connection to access Electronic Funds Transfer/Cash Flow Account Setup.
Upon meeting these criteria, a user with LEAP Institution View Only access can add, edit, or remove EFT Account information in the EFT Account Setup section in LEAP.

Detailed instructions for EFT Account Setup can be found in the LEAP User Manual at:
For additional information see:  Mortgagee Letter 2020-02 available at:

All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.

Topic Number: KA-05395