- an authorized employee of an FHA-approved Lender,
- registered to use the FHA Connection, and
- authorized in FHA Connection to access Electronic Funds Transfer/Cash Flow Account Setup.
For specific questions, please contact the Cash Management Branch via email at: firstname.lastname@example.org
Detailed instructions for EFT Account Setup can be found in the LEAP User Manual at: https://www.hud.gov/sites/dfiles/SFH/documents/SFH_LEAP_USER_MANUAL.pdf
For additional information, see Mortgagee Letter 2020-02 available at: https://www.hud.gov/program_offices/administration/hudclips/letters/mortgagee