Can a Real Estate Broker change their EIN/SSN in the online NAID Application Portal?

No. The Employer Identification Number (EIN)/Social Security Number (SSN) associated with the Principal Broker’s Name and Address Identification Number (NAID) cannot be modified. A new NAID must be requested to identify a new EIN/SSN.

To obtain a new NAID:

  1. Go to the HUD HomeStore website at: http://www.hudhomestore.com;
  2. Click the NAID Application Portal tab on the gray menu bar at the top of the page;
  3. Click the “Here” link inside the message bubble to access the NAID Application Portal;
  4. Click on Apply for a new NAID;
  5. Compete the Prescreening and Registration process;
  6. In the NAID Application Menu click on Add New Payee (Add New NAID Application);
  7. Review/complete the Online Application Information;
  8. Log in to the NAID Application Portal and select the Add NEW Payee button, complete the necessary forms, and upload the required documents;
    • Internal Revenue Service (IRS) Letter 147C or other official IRS document reflecting the business name and Employer Identification Number (EIN) or, if operating under a Social Security Number (SSN), a copy of the Social Security card;
    • A copy of the current driver’s license with an expiration date;
    • A copy of the first page of a recent telephone bill, utility bill or bank statement that lists the address and company or Broker name shown on form SAMS-1111;
    • A copy of the active real estate broker’s license with an expiration date;
  9. Click Save and Continue Working on the Application;
  10. Click the Close button;
  11. Click the Save and Submit Application to HUD for Review button; and
  12. In the alert screen, click OK. 

The application will be submitted to HUD for review, notification of any further required actions, and completing the E-Signature /NAID Creation process.

Use of the Google Chrome browser is strongly recommended when accessing the NAID Application Portal.

A copy of the NAID-Add New Payee and Add New NAID to Existing Payee Guide for Principal Brokers containing detailed instruction on using the NAID Application Portal is provided at: https://www.hudhomestore.com/ListingSiteFAQ.htm

The applicant may send a request for additional information by email to: answers@hud.gov or call the FHA Resource Center at: 1-800-225-5342.

Real Estate Broker NAID policy is in Handbook 4000.1 I.B.5.b.ii. and I.B.5.c.i. at: https://www.hud.gov/program_offices/administration/hudclips/handbooks/hsgh


All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.


Topic Number: KA-04396