How do I file a complaint about a lender suspected of providing false or misleading HECM information?

To report a suspected violation of FHA Home Equity Conversion Mortgage (HECM) Program requirements, call the FHA Resource Center at 1-800-CALL-FHA (1-800-225-5342). Persons with hearing or speech impairments may reach this number by calling the Federal Information Relay Service at 1-800-877-8339.

Mortgagee Letter  2014-10

All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.

Topic Number: KA-03908