- remit the amount due via pay.gov, using the Claim Remittance functions in FHA Connection (FHAC); and
- retain (within the Claim Review File) a supplemental claim Part A, explaining how the overpayment occurred in the “Mortgagee’s comments” section.
Banking information can be entered securely during the one-time cash flow account setup using Cash Flow Account Setup in the Lender Electronic Assessment Portal (LEAP). For LEAP Information, including the LEAP User Manual, please visit the FHA Lenders page, Approvals and Renewal section, at https://www.hud.gov/lenders
Guidance and instruction regarding the Claim Remittance process can be found at https://entp.hud.gov/pdf/mp_sfs10_clm_remit.pdf
If you have any questions concerning this process, please contact the Single Family Claims Branch via email at email@example.com
FHA policy information on claim overpayments and funds due to HUD is available in Handbook 4000.1 Section IV.A.2.c.iii. at https://www.hud.gov/program_offices/administration/hudclips/handbooks/hsgh