Must a Mortgagee include the review of its FHA advertising materials in its Quality Control Plan?

Yes. As a part of its Institutional Quality Control Program requirements, the Mortgagee must review all advertisements generated by the Mortgagee or on its behalf to verify compliance with HUD/FHA advertising requirements. 
 
The Mortgagee must retain copies of any Advertising Device the Mortgagee produces, or that is produced on the Mortgageeā€™s behalf, that is related to FHA programs. The Mortgagee must retain samples of the advertising reviewed, the results of each review, and any corrective actions taken as a result of review Findings.
 
For additional information, see Handbook 4000.1 I.A.6.n and V.A.2.b.vii at: https://www.hud.gov/program_offices/administration/hudclips/handbooks/hsgh
 

All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.


Topic Number: KA-03328