How can I have the utilities turned on in a HUD Home prior to closing?

If the HUD Real Estate Owned (REO) appraisal was completed without the utilities being activated and the buyer is using FHA-insured financing, the Mortgagee or buyer must complete the systems check while the utilities are activated. The Mortgagee or buyer may contact the Field Service Manager (FSM) with jurisdiction over the property to request activation of utilities; HUD may charge a fee for this service.

To locate contact information for the FSM please visit the HUD Homestore website at and click “Help” in the gray tool bar.

For more information, see Handbook 4000.1 Section IV.B.2.j.


All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.

Topic Number: KA-03225