If the HUD Real Estate Owned (REO) appraisal was completed without the utilities being activated and the buyer is using FHA-insured financing, the Mortgagee or buyer must complete the systems check while the utilities are activated. The Mortgagee or buyer may contact the Field Service Manager (FSM) with jurisdiction over the property to request activation of utilities; HUD may charge a fee for this service.
To locate contact information for the FSM please visit the HUD Homestore website at https://www.hudhomestore.com/ and click “Help” in the gray tool bar.
For more information, see Handbook 4000.1 Section IV.B.2.j. https://www.hud.gov/program_offices/administration/hudclips/handbooks/hsgh