How do Mortgagees generate reports showing their fatal/non-fatal delinquency reporting errors in Neighborhood Watch?

A Mortgagee can obtain a list of delinquency reporting errors for their institution by performing the following steps:
  • Click “Delinquent Reporting Servicer” under the “Servicing” tab on the Neighborhood Watch home page
  • Enter the first few letters of the Mortgagee’s name or the 5 digit FHA ID and click “Submit” 
  • Confirm the Mortgagee’s name selection and click “Submit”
  • Select “Creation Date” and “Descending” from the “Sort By” drop down lists and click “Submit” 
The resulting Delinquent Reporting Query results will display a list of fatal and non-fatal errors for seriously delinquent mortgages reported to HUD through the Single Family Default Monitoring System (SFDMS).   The results will be sorted in descending order by Creation Date, or the date the delinquent mortgage was reported to SFDMS.
A comprehensive list of Help topics can be found in Neighborhood Watch under the “Help/About” tab on the Neighborhood Watch home page

Neighborhood Watch can be accessed by approved Mortgagees at

All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.

Topic Number: KA-02589