How do I get help with problems subscribing or receiving the FHA Homeownership Update email notices?

Please contact the FHA Resource Center by email at answers@hud.gov or by telephone at 1-800-CALL FHA (1-800-225-5342) if you are having a problem with the following:

1. You clicked on Subscribe Now and nothing happened or you did not receive an email to confirm your subscription.

2. You confirmed your subscription by replying and putting OK in the email text but did not receive final confirmation and Welcome emails.

3. You are receiving email notices but the text is not legible or readable; it is blank; or you cannot open it. When communicating with the Resource Center on this type of issue, please include the type of email service provider you are using (Gmail, AOL, etc).

HUD Policy Determination


All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.


Topic Number: KA-02580