How does a Mortgagee request correction to their DE Approval Status in Neighborhood Watch?

The Direct Endorsement (DE) Approval Status may need to be corrected in the Computerized Homes Underwriting Management System (CHUMS).  Once updated in CHUMS, the corrections will transfer to the Lender Electronic Assessment Portal (LEAP) and subsequently update in Neighborhood Watch.
To request correction to your DE Approval status in Neighborhood Watch, please contact the FHA Resource Center by email at or by phone at 1-800-CALL FHA (1-800-225-5342).

HQ Policy Determination


All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.

Topic Number: KA-02573