How does a Mortgagee request correction to its Unconditional DE Approval Status in Neighborhood Watch?

If Neighborhood Watch reflects an inaccurate Unconditional Direct Endorsement (DE) Status on the Lender Summary screen in Neighborhood Watch, the Mortgagee may request correction by contacting the FHA Resource Center by email at or by phone at 1-800-CALL FHA (1-800-225-5342).


Neighborhood Watch can be accessed by Mortgagees at:


Information on Neighborhood Watch can be accessed using the Neighborhood Watch link in the Lender Performance section at:

All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.

Topic Number: KA-02573