Mortgagees must submit a due and payable request to HUD via the Home Equity Reverse Mortgage Information Technology (HERMIT) system within 30 days of a HECM becoming eligible for “Due and Payable” status.
Mortgagees must notify HUD within 60 days of a HECM becoming due and payable without HUD approval or the end of a Deferral Period.
For more information see Mortgagee Letters 2015-10 and 2021-11 available at https://www.hud.gov/program_offices/administration/hudclips/letters/mortgagee
Any questions may be directed to the FHA Resource Center Toll-Free Telephone Number at (800) CALLFHA (800-225-5342) or by email to answers@hud.gov. Persons with hearing or speech impairments may reach this number by calling the Federal Relay Service at (800) 877-8339.