How do I get missing or incorrect condo project information updated in FHA Connection?

If you believe that the FHA Connection (FHAC) reflects condo project information (such as the total number of units in the project or the FHA concentration) that is not current or if data is missing ("N/A"), you may submit supporting documentation to the jurisdictional Homeownership Center (HOC) where the condo project is located so that the system may be updated.

Acceptable supporting documentation includes, but is not limited to:

TOTAL NUMBER OF UNITS / FHA CONCENTRATION
  • Copy of the first 2 pages of the appraisal; or
  • Copy of the Homeowners' Association (HOA) Questionnaire
When FHAC does not reflect the correct condo project address, and/or the city, county, zip code information differs you may submit supporting documentation to the jurisdictional HOC where the condo project is located, for verification/correction so that the system may be updated.

You may fax a request letter to the appropriate HOC along with supporting documents and screen print of the FHAC condo screen that needs updating. Please include your name, email and telephone contact information.

You may check the FHAC for the updated information within 7 business days.

Atlanta Homeownership Center
Attn: Condo Project Approval
Fax: 404-331-4494

Denver Homeownership Center
Attn: Condo/Tech Support
Fax: 303-672-5007

Philadelphia Homeownership Center
Processing and Underwriting Division
Attn: Condo Team
Fax: 215-656-3436

Santa Ana Homeownership Center
Attn: Condo Project Approval
Fax: 714-796-5520

For more information regarding condominium projects refer to:
  • The FHA Condominium Mortgage Insurance page at  https://www.hud.gov/program_offices/housing/sfh/ins/sfh_ins_condominiums
  • Mortgagee Letter (ML) 11-22 and Condominium Project Approval and Processing Guide
  • ML 12-18 Temporary Approval Provisions for FHA Condominium Project Approval
  • ML 15-27 Additional Temporary Approval Provisions for FHA Condominium Project Approval  
  • ML 16-15 FHA Condominium Project Approval – Owner Occupancy Requirements 
  • Note:  The Temporary Provisions in ML 12-18 and ML 15-27, as modified by ML 2016-15, are effective until HUD publishes and implements the Final Rule of Condominium Project Approval through publication of the Condominium Project Approval Section of HUD Handbook 4000.1, as extended by ML 2017-13.
Mortgagee Letters are available at https://www.hud.gov/program_offices/administration/hudclips/letters/mortgagee

To search for approved condominiums please visit https://entp.hud.gov/idapp/html/condlook.cfm
 
To identify the jurisdictional HOC for the state where the condominium project is located please go to https://www.hud.gov/program_offices/housing/sfh/sfhhocs

All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.


Topic Number: KA-02390