How do I get missing or incorrect condo project information updated in FHA Connection?

If you believe that the FHA Connection (FHAC) reflects outdated condominium project information (such as the total number of units in the project or the FHA Insurance Concentration), or if data is missing (" N/A"), you may submit supporting documentation to the jurisdictional Homeownership Center (HOC) where the condominium project is located so that the system may be updated.  Acceptable supporting documentation includes, but is not limited to: 

  • Total number of Units/FHA Insurance Concentration
    • Copy of the first 2 pages of the appraisal; or
    • Copy of the Condominium Association’s Questionnaire
  • FHA Connection (FHAC) does not reflect the correct condo project address, and/or the city, county, zip code information differs:
    • submit supporting documentation to the jurisdictional HOC where the condo project is located, for verification/correction.
You may fax a request letter to the jurisdictional HOC along with supporting documents and screen print of the FHAC condominium screen that needs updating. Please include your name, company name, Mortgagee name and ID (if applicable), email and telephone contact information.

You may check the FHAC for the updated information within seven business days.

Jurisdictional HOC Information:


Atlanta Homeownership Center
Attn: Condo Project Approval
Fax: 404-331-4494

Denver Homeownership Center
Attn: Condo/Tech Support
Fax: 303-672-5007

Philadelphia Homeownership Center
Processing and Underwriting Division
Attn: Condo Team
Fax: 215-656-3436

Santa Ana Homeownership Center
Attn: Condo Project Approval
Fax: 714-796-5520



Additional information regarding condominium project eligibility and approval can be located in: Handbook 4000.1, Sections II.A.8.p; II.C.2 and II.C.3 available at: https://www.hud.gov/program_offices/administration/hudclips/handbooks/hsgh

For more information regarding condominium projects refer to:

All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.


Topic Number: KA-02390