How does a Lender Agent get access to the EAD portal?

A Lender Agent is a third-party entity, such as an appraisal management company (AMC) or outsourced fulfillment provider whom a lender authorizes to perform functions within the Electronic Appraisal Delivery (EAD) portal, such as uploading the appraisals and evaluating the results.

The EAD Lender Administrator is responsible for establishing Lender Relationships within the EAD portal.

For Mortgagees (EAD Lenders): Please refer to the FHA EAD Lender Admin Guide for how to set up and manage Lender Agent Relationships.

For AGENTS (EAD Lender Agents, AMCs, etc): A Lender Agent Company/Admin User only needs to be invited by a Lender and complete their EAD Agent Registration one time. Once registered, the Lender Agent's company will have a presence in the EAD System and will be shown to all lenders on their drop down list of Registered Lender Agents in the 'Agent Relationship' set up screen.

If a Mortgagee states your Agent company name does not appear in the Lender Agent list in the EAD Portal, an EAD Lender Administrator must first complete FHA’s Electronic Appraisal Delivery (EAD) Portal Lender Agent Registration Form to request an account on behalf of the Lender Agent. The Registration Form is available at http://pages.veros.com/EADLenderAgentRegForm.html

The Lender Agent will receive an email inviting them to submit appraisal data on the Mortgagee’s behalf. The Lender Agent must log into the EAD portal and accept the invitation.

Additional information and resources, including the FHA EAD Lender Admin Guide, are available on the Electronic Appraisal Delivery (EAD) Portal web page at https://www.hud.gov/program_offices/housing/sfh/lender/origination/ead

All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.


Topic Number: KA-02312