When HECM counseling is completed by telephone may the counselor fax the certificate to the lender?

After completing the counseling of the borrower by telephone, the counselor may fax (or email) the counseling certificate (containing only the counselor's signature) to the lender.

This copy containing only the counselor's signature will serve as an acknowledgement of the completion of counseling and the lender can then contact the borrower to determine if the borrower is interested in going forward with the reverse mortgage loan application.

The Certificate of HECM Counseling Form HUD 92902 was revised to include:
• HECM Saver as an option
• The Agency Housing Counseling System ID number (which has replaced the Agency Tax ID number)
• HECM for Purchase Certification by homebuyer (as applicable)
• A specific data field for attorney-in-fact (AIF) holding a Power of Attorney (POA) (name and signature line)

For more information see Mortgagee Letter 2011-31 available at https://www.hud.gov/program_offices/administration/hudclips/letters/mortgagee

All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.

Topic Number: KA-02266