To request a review, please submit the information below and forward to HUD's Loan Servicing Contractor.
- Cover Letter/Signed sales contract with specified closing date
- Estimated HUD-1 or Net to Lender Sheet
- Current appraisal (less than 6 months old) completed by a HUD Roster Appraiser
- Length of time on the market
- Listing prices
- Offers to Date
- Market Statistics
Novad Management Consulting
Shepherd Mall
2401 NW 23rd Street, Suite 1A1
Oklahoma City, OK 73107
Fax Number: (800) 690-9826
HECM Borrower inquiries
customer.service@novadconsulting.com
HECM Servicer inquiries
hecm.servicing@novadconsulting.com
HECM Payoff requests
hecm.payoffs@novadconsulting.com
Requests receiving by email or fax will generally be processed within 5 business days. Requests received by postal mail will generally be processed within 10 business days from receipt.
Federal Register 24 CFR 206.125(g) https://www.ecfr.gov/