How do I reset my password for the Electronic Appraisal Delivery (EAD) portal?

If you are a general user and need assistance with resetting your Electronic Appraisal Delivery (EAD) portal password please contact your company’s EAD Administrator. Your FHA Connection Application Coordinator can assist you with identifying who performs that role for your company.

For additional information, including fact sheets and user guides, please visit the Electronic Appraisal Delivery (EAD) Portal web page at

If you are an EAD Administrator and need assistance with resetting your EAD password please call the FHA Resource Center at 1-800-CALL-FHA (1-800-225-5342).

All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.

Topic Number: KA-02030