Who can I contact if a HUD Home is inaccessible for any reason?

To access a HUD-owned property contact your local real estate agent or the Marketing and Management (M&M) Field Service Manager (FSM) or Asset Manager (AM) contractor having jurisdiction over the property. You may find the contractor’s name and contact information on HUD’s listing website at: https://www.HUDHomestore.com

• Click on map of state or select in the drop down menu the state where the property is located and select search,

• Then, click on the “Property Case” number field,

• Then, click on “Agent Info” Tab for the FSM or AM name and contact information.

All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.

Topic Number: KA-01342