I can't login to the online application for FHA Approval with my credentials – what do I do?

Once the online application for FHA Approval account is created, the credentials will automatically expire after 120 days.
To request assistance with online application credentials, contact the FHA Resource Center by email at answers@hud.gov or by phone 1-800-CALLFHA (800 225-5342).
The online application is available on the How to Become an FHA-Approved Lender web page at: https://www.hud.gov/program_offices/housing/sfh/lender/lendappr
HUD Policy Determination

All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.

Topic Number: KA-01222