I can't log-in to the FHA Online Application with my credentials, what do I do?

Your credentials expire after 30 days if there has been no activity on the application.

To receive new user credentials select the "New user for existing application? Register Here!".

Then enter the Applicant Company ID that was provided in the email when your company was first credentialed.

You will need to talk to the person within your organization that set-up your company to gain access to the email.

The FHA Online Lender Approval Application is available on the How to Become an FHA-Approved Lender web page at https://www.hud.gov/program_offices/housing/sfh/lender/lendappr

HUD Policy Determination

All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.

Topic Number: KA-01222