How does a Mortgagee make changes to its address, phone, or contact information in LEAP?

The Mortgagee must submit all Information Updates to FHA using the Lender Electronic Assessment Portal (LEAP) within 10 business days of the change.  An Information Update is any change to a Mortgageeā€™s basic institution or branch information in the FHA systems that can be directly managed by the Mortgagee. 

 The Mortgagee must submit Information Updates, as applicable, for the following information:

  • addresses for correspondence;
  • point of contact;
  • all other contact and identification information;
  • branch office information;
  • Corporate Officers;
  • principal/authorized agent relationships;
  • cash flow accounts; and
  • electronic funds transfer accounts.

 
A Mortgagee can edit its address, phone, and contact information using the Institution profile in LEAP.

Corrections to Mortgagee information in LEAP will update to Neighborhood Watch.  

For more information refer to the LEAP User Manual that can be accessed using the LEAP Information link in the Approvals & Renewals section at: https://www.hud.gov/program_offices/housing/sfh/lender/

 Handbook 4000.1 I.A.7.a and b is available at: https://www.hud.gov/program_offices/administration/hudclips/handbooks/hsgh
 


All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.


Topic Number: KA-01175