Why can I no longer place a bid on a HUD Real Estate Owned property?

To place a bid on a property, you must have the following:
  • An active (unexpired) license for the state in which you are placing a bid;
  • An active Name and Address Identification Number (NAID) whose recertification date is not past due.
If you are an Agent and the Principal Broker no longer has an active license for the state, you will be prevented from placing a bid in that state. Your Principal Broker will need to update their license information using the NAID Application Portal.

To verify your license information in HUD HomeStore, log in on the HUD HomeStore site at: https://www.HUDHomestore.com and click Manage Profile.

The Principal Broker can verify their NAID status and NAID recertification date by:
  1. Going to the HUD HomeStore website at: http://www.hudhomestore.com;
  2. Click the NAID Application Portal tab on the gray menu bar at top of the page;
  3. Click the “Here” link inside the message bubble to access the NAID Application Portal; 
  4. Click the Check NAID Recertification and License Expiration Dates button and enter your NAID number; and
  5. Click Submit.
For additional information on how to use the HUDHomestore.com website go to https://www.HUDHomestore.com and click “Help” on the gray bar at the top right corner of the page. On this page you will find HUD Homestore guides, and additional FAQs.

If you need additional assistance, please send a request for additional information by email to: answers@hud.gov or call the FHA Resource Center at: 1-800-225-5342.

Additional information located at:  https://www.hudhomestore.com/ListingSiteFAQ.htm#HHSMessages


All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.

Topic Number: 2018-0015