What information can be updated in the NAID Application Portal by Nonprofits and Local Government Agencies?

Nonprofits and Local Government Agencies can update the following information in the NAID Application Portal:

  • Business (1099) Address – requires updated Internal Revenue Service (IRS) Documentation
  • Business Phone Number
  • Remittance Address – requires Phone Bill, Utility Bill or Bank Statement which shows that address
  • Contact Name, Email Address, Phone Number
  • Bank Information (Nonprofits Only) – If the Financial Institution or Bank Account changes, Nonprofits will be able to update the information on the NAID Application Screen.

Using Google Chrome is strongly recommended when accessing the NAID Application Portal.    The NAID Application Portal Nonprofits and Government Agencies User Guide is located at https://www.hudhomestore.com/ListingSiteFAQ.htm for your reference. 

The applicant may send a request for additional information by email to answers@hud.gov  or call the FHA Resource Center at 1-800-225-5342.

All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.

Topic Number: 2018-0012