What happens if I miss my recertification deadline?

If you fail to complete your recertification prior to the expiration date, you may not be able to place bids on the HUD Homestore.

If your NAID number is inactive you will need to request a new NAID number.

Using Google Chrome is strongly recommended when accessing the NAID Application Portal.

Online videos and a copy of the NAID Application Portal User Guide for Selling Brokers containing detailed instruction on using the NAID Application Portal are provided at: https://www.hudhomestore.com/ListingSiteFAQ.htm for your reference.

The applicant may send a request for additional information by email to answers@hud.gov  or call the FHA Resource Center at 1-800-225-5342.

All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.

Topic Number: 2018-0007