As the Principal Broker, can I designate someone else to update information on the NAID Application or complete the Recertification?

Principal Brokers have a link within the NAID Application Portal where they can manage who has access to the site to perform updates and recertify.  The Principal Broker can create new users and if there are multiple NAIDs, be able to select which NAIDs the user can access.   If the user is no longer employed or should no longer have access, the Principal Broker can inactivate that user.

This access is managed by going to the NAID Application menu and clicking on NAID User Login Setup.

If you assign someone to the NAID2 group, they can also access this admin area and manage other users. If you assign someone to the NAID group, they cannot access this admin area.

Using Google Chrome is strongly recommended when accessing the NAID Application Portal.

Online videos and a copy of the NAID Application Portal User Guide for Selling Brokers containing detailed instruction on using the NAID Application Portal are provided at: https://www.hudhomestore.com/ListingSiteFAQ.htm for your reference.

The applicant may send a request for additional information by email to answers@hud.gov  or call the FHA Resource Center at 1-800-225-5342.


All policy information contained in this knowledge base article is based upon the referenced HUD policy document. Any lending or insuring decisions should adhere to the specific information contained in that underlying policy document.


Topic Number: 2018-0006