COVID-19 · U.S. Dept of Housing and Urban Development

COVID-19

Appraisal Property Analysis

COVID-19: Are there any additional changes to the appraisal form data requirements to clearly communicate that a modified scope of work was completed during the COVID-19 pandemic?

COVID-19: Is an Appraisal Update and/or Completion Report (Form 1004D) Part B required as evidence of completion of required repairs?

COVID-19: Is the appraiser still responsible for identification of property deficiencies and minimum property requirements during the COVID-19 pandemic?

COVID-19: Under the requirements for the COVID-19 pandemic, does the appraiser have to perform an interior inspection of the subject property?

COVID-19: What is the effective date for the suspension of the temporary guidance for desktop appraisals in Mortgagee Letter 2020-37?

COVID-19: What precautions should appraisers take while conducting a property appraisal report with inspection during the COVID-19 National Emergency?

COVID-19: When are exceptions to the appraisal inspection protocols for the use of exterior-only and desktop-only scope of work, due to the COVID-19 National Emergency, permitted?

COVID-19: When performing an exterior-only or desktop-only scope of work, should the appraisal be subject to an inspection to be completed at a later date?

COVID-19: Where should the appraiser get the subject property data necessary to complete the appraisal form for an exterior-only or desktop-only scope of work during the COVID-19 pandemic?

COVID-19: Which appraisal forms will be used for the exterior-only or desktop-only appraisals during the COVID-19 pandemic?

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Closing and Insuring

COVID-19: Are alternative methods for the reverification of employment prior to closing available due to the COVID-19 outbreak?

COVID-19: Are requests for lender insurance (LI) authority being processed during the COVID-19 National Emergency?

COVID-19: Does FHA accept loans closed using a remote online notary during the COVID-19 Emergency? If so, which states are allowed under your policy?

COVID-19: Does FHA permit the use of a Power of Attorney (POA) to execute closing documents during the COVID-19 pandemic?

COVID-19: Is FHA continuing to endorse loans during the COVID-19 pandemic?

COVID-19 Indemnification

COVID-19: Can a mortgage be submitted for endorsement if a Borrower requests or is granted a forbearance due to experiencing a financial hardship due, directly or indirectly, to COVID-19?

COVID-19: How does a Mortgagee submit the executed two-year partial indemnification agreement?

COVID-19: If a mortgage is endorsed with a forbearance during the COVID-19 pandemic, when does the partial indemnification terminate?

COVID-19: If a mortgagee is required to make payment to HUD under the partial indemnification agreement must the mortgagee pay the full 20% of the initial loan amount even if the losses incurred by HUD are less than that amount?

COVID-19: If a Mortgagee submitted a mortgage for endorsement with a forbearance agreement prior to June 15, 2020, for borrowers affected by the Presidentially-Declared COVID-19 National Emergency and received a NOR or Severe Case Warning must they complete a partial indemnification?

COVID-19: Is a partial indemnification terminated if the borrower refinances the mortgage after endorsement?

Credit Underwriting

COVID-19: For a Forward or HECM mortgage, are there additional requirements when using rental income to qualify a borrower during the COVID-19 National Emergency?

COVID-19: How is a borrower impacted when using a Forbearance due to a Presidentially-Declared major disaster or due to COVID-19?

COVID-19: Mortgagees have been unable to obtain tax transcripts during the COVID-19 Emergency, does FHA require Tax Transcripts directly from the Internal Revenue Service (IRS)?

COVID-19: Must the Mortgagee obtain additional documentation to confirm a self-employed Borrower’s business is open and operating due to COVID-19?

COVID-19: Will the Credit Alert Verification Reporting System (CAIVRS) be available if there are office closures during the COVID-19 National Emergency?

COVID-19: Will the FHA TOTAL Scorecard be available for lenders during the COVID-19 National Emergency?

Is a borrower eligible for an FHA purchase mortgage if they sold their property, or will sell their property, that secured a mortgage that was in forbearance due to COVID-19?

HUD NSC Loss Mitigation

Are Mortgagees limited to 25% Principal and Interest (P&I) reduction for the Target Payment for the COVID-19 Recovery Modification?

Are Mortgagees required to have sent out the COVID-19 Advance Loan Modification (ALM) documents by August 24, 2021?

COVID-19: Can I resume making my regular mortgage payments if I’m able to do so prior to the expiration of the FHA COVID-19 Forbearance period?

COVID-19: How can I prove to my servicer that I would like to be reviewed for lower monthly mortgage payment at end of the COVID-19 Forbearance?

COVID-19: How does a Borrower contact their Mortgage Servicer if they are interested in obtaining a COVID-19 Forbearance?

COVID-19: How does a Mortgagee use a COVID-19 FHA-HAMP Combined Loan Modification and Partial Claim with Reduced Documentation?

COVID-19: If I was on a Trial Payment Plan before I started a COVID-19 Forbearance, can I receive a COVID-19 Home Retention option?

COVID-19: If I was previously on a COVID-19 Forbearance, and I lost my job again, can I restart a Forbearance?

COVID-19: If I’ve been furloughed or had reduced wages, how can I provide income documentation to prove I can make mortgage payments after a COVID-19 Forbearance?

COVID-19: If the servicer completes an escrow analysis, can an escrow shortage be capitalized into a Borrower’s COVID-19 Loss Mitigation Option?

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HUD NSC Servicing

COVID-19: Are face-to-face interviews still required under FHA’s Default Servicing early default intervention requirements during the COVID-19 pandemic?

COVID-19: Are mortgagees required to follow the requirements and timeline for communication with borrowers from the Single Family Housing Policy Handbook 4000.1, Section III.A.2.h.iii Collection Communication Timeline for the COVID-19 Loss Mitigation Options during the COVID-19 pandemic?

COVID-19: Does FHA require physical contact with the borrower and/or occupants when acquiring possession of a property in connection with occupied conveyances during the COVID-19 National Emergency?

COVID-19: Is FHA continuing to process claims during the COVID-19 National Emergency?

COVID-19: Is FHA requiring servicers to conduct occupancy exterior inspections during the COVID-19 National Emergency?

COVID-19: Is HUD suspending credit reporting for FHA-Insured mortgages during the COVID-19 National Emergency?

COVID-19: On Title insurance: There are several large counties where recording offices are shut during the COVID-19 Emergency; will FHA accept title policies with gap insurance?

HUD Owned Properties

COVID-19: Will I be able to place a bid on a HUD-owned property via the HUD Homestore bid site during the COVID-19 National Emergency?

Lender Approval / Eligibility

COVID-19: Can lenders still submit applications to become FHA-approved lenders during the COVID-19 National Emergency?

COVID-19: Will FHA still conduct in-person lender trainings during the COVID-19 National Emergency?

LSC HECM Servicing

COVID-19 Are there extension available for HECMs that are automatically Due and Payable, entered into a Deferral Period, or became Due and Payable with HUD approval?

COVID-19: Are HECM foreclosure and claim deadlines included in the COVID-19 HECM extensions announced in ML 2020-06, such as notifying HUD that a HECM is due and payable, sending notification to the borrowers or their heirs that a loan is due and payable, obtaining a due and payable appraisal, and the 6-month marketing period?

COVID-19: Can mortgagees advance property taxes on behalf of HECM borrowers, who are responsible for paying their own property taxes, based on the original due date of the HECM where the taxing authority has extended the deadline for paying property taxes without a penalty?

COVID-19: For HECM borrowers impacted by the COVID-19 pandemic, must mortgagees delay requesting due and payable approval for HECMs when the borrower is no longer occupying the property, and the borrower requests the delay?

COVID-19: For HECM Loans that are Due and Payable, must servicers extend deadlines relating to foreclosure and claim submission during the COVID-19 National Emergency?

COVID-19: Has FHA waived the requirement for providing a Borrower signed occupancy certification when filing a HECM Claim Type 22 assignment claim?

COVID-19: I have an FHA Home Equity Conversion Mortgage (HECM) but can’t pay my property taxes right now. Will I lose my home?

COVID-19: I have an FHA Home Equity Conversion Mortgage (HECM) but have to go to a nursing home/rehabilitation facility due to COVID-19. Can I delay making the HECM due and payable so my spouse/partner/family can remain in the home?

COVID-19: What evidence does the mortgagee need to retain to support the borrower’s request to delay submission of a Due and Payable request in accordance with ML 2020-06 for the COVID-19 National Emergency?

COVID-19: Will HUD accept notification from the Social Security Administration Death Master File, including during the COVID-19 pandemic, as evidence of the death of a HECM borrower for purposes of Claim Type 22 review?

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Misrouted

COVID-19: Is the FHA Resource Center continuing normal operations during the COVID-19 National Emergency?

COVID-19: Is there any guidance on how to deal with rent-assisted housing - including Housing Choice Voucher; Project-Based Voucher (PBV); public housing; and Indian Housing Block Grant (IHBG) - residents that may be asked to stay home if a COVID-19 outbreak occurs and they then cannot meet their rent obligations due to a loss of income? What eviction prevention measures can be taken?

COVID-19: May the Title I maximum claim periods be extended to allow additional time for Title I Lenders to explore loss mitigation options for borrowers impacted by COVID-19?

COVID-19: What is FHA’s Office of Single Family Housing doing to prepare for possible disruptions in its business operations should the Coronavirus (COVID-19) warrant office closures?

COVID-19: What options are available to a Borrower who is delinquent on their Title I Property Improvement or Manufactured Home Loan as a result of the COVID-19 National Emergency?

COVID-19: What steps should owners and agents take for subsidized residents who experience a reduction in income due to COVID-19? Can HUD provide any flexibilities for recertifications under the circumstances?

COVID-19: Where can a Borrower who has been impacted by COVID-19, but does not have an FHA-insured Mortgage, find assistance?

Quality Control Compliance

COVID-19: Are Mortgagees required to conduct Quality Control (QC) reviews of Early Payment Defaults (EPDs) that were caused by the COVID-19 pandemic?

COVID-19: Are Mortgagees required to conduct targeted field reviews of appraisals as part of their Quality Control (QC) reviews during the COVID-19 pandemic?

COVID-19: Must I continue submitting post endorsement FHA paper binders when requested while undergoing e-CB testing?

COVID-19: Will FHA adjust lender Compare Ratios displayed in Neighborhood Watch to account for the impact of the COVID-19 pandemic?

COVID-19: Will FHA conduct Mortgagee monitoring and/or loan reviews during the COVID-19 National Emergency?

COVID-19: Will FHA consider a loan to be an Early Payment Default (EPD) if it is reported in the Single Family Default Monitoring System (SFDMS) with Delinquency and Default Reason code 055 – Related to National Emergency Declaration?

COVID-19: Will Mortgagees be penalized if they are unable to submit case binders to FHA within 10 business days of the binder request as a result of temporary office closures or reductions in on-site staff during the COVID-19 pandemic?

Rehabilitation Programs

COVID-19: Is FHA continuing to require 203(k) consultants to physically inspect the properties with loans for FHA insurance during the COVID-19 pandemic?

Payoff Question